Refund policy

CANCELLATIONS

You may cancel an order at any time, including pre-orders, if it was not packaged and shipped. Please contact us at orders@availclothing.co for any cancellations requests and provide us with any identifying info including your name, email, and order #.

RETURNS

We currently do not accept any returns if you do not like the item. This is because we are a small brand and cannot take these losses yet but is subject to change at a later date.

Please inspect your order upon reception and contact us immediately if the item is damaged during shipping or if you received the wrong item, so that we can evaluate the issue and make it right. Don't hesitate to contact us at orders@availclothing.co requesting a return/refund and providing us with evidence. After requesting a return and it successfully being approved, we will provide you a shipping label and you will mail the item back. If the item is deemed damage and is the fault of the carrier, then we may provide you a full refund or resend the items.

REFUNDS

If have sent back the item after successfully requesting a return, you have the choice of getting a refund or sending out the correct item if the wrong one was originally sent. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method but may take up to 10 business days to show up. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at orders@availclothing.co